Chatbots
Automate the journey of customers with chatbots
Our state-of-the-art chatbotsare built to create convenience and streamline communication. Utilizing analytics and predictive intelligence, our chatbots improve and dramatically enhance customer’s journeys and assist customers in building a responsive ecosystem.
Easily Accessible
We develop chatbots for all desired platforms to reach and engage with maximum target audience.
Intuitive UX/UI
Easy navigation and clean ui, giving the user quick access to information, troubleshooting and task scheduling.
Intelligent Experience
Our chatbots leverage cognitive technologies to predict user needs and interests, and engage in empathetic dialogue.
Timely Transitions
Chatbots are equipped to detect escalation in issue complexity and transfer conversation to a human agent when needed.
Chatbot Persona
Depending on the client’s needs and brand image, we help build chatbot personas that take on distinct characteristics.
OUR EXPERTISE
ChatGPT
A language model ChatGPT developed by open AI is a GPT (generative pre-trained transformer) variant. ChatGPTis trained on the large corpus of dataset texts to generate human-like text and to understand human language. With the increase in demand for conversational applications and NLP, such as virtual assistants and chatbots, we assist businesses in utilizing ChatGPT across different domains involving marketing, engineering, IT, sales, and customer service.
Active Learning
Active learning helps to improve chatbot conversation with minimum effort from humans. We work on cognitive models, and based on collected data, the conversation is improvised and modified to build a greater understanding and answer the issues. Active learning also assists chatbots in learning progressively by enhancing the conversation with time.
Integration
We connect and integrate your bot with any software you utilize- it could be the company’s custom software or off-the-shelf software. This allows seamless and easy user adoption with reliable scalability.
Voice Recognition and visual
Voice and visual capabilities increase the security chatbot and understanding. Our expert team can employ voice and visual technology in chatbots to identify and verify through sound and facial recognition. We also use the emotions of the user to increase the conversation empathy.
Task Automation
Task automation is one of the primary functions of a chatbot. We enable the chatbot to perform repetitive tasks for the business; with data training, these chatbots can take on more difficult tasks more efficiently. Driven by NLP and AI technologies, we assist firms in optimizing their resources and time to get quality work done at lower costs and greater speed.
Featured Case Studies
True partnerships produce transformational results
Electronic Equipment Sellers
Gottlich Concepts partnered with an electronics company that wanted to increase the sales of its products. The website of the company was redesigned, focusing on user-friendliness, response time, and visual outlook. The new website managed to capture the interest of buyers and the sales of the company sky-rocketed.
Content Management Platform
A content marketing firm reached out for the development of a content management platform that they could use to manage their in-house content team. Considering the details of the client, an advanced yet easy-to-use content management platform was designed that could help improve the productivity of the company.
Web-Based Shopping App
Gottlich Concepts developed a web-based shopping app for a clothing company. The project started with a thorough analysis of the client’s requirements, including their target audience, the types of products they offered, and their overall vision for the app. Based on this information, Gottlich Concepts created a responsive app that improved the customers’ shopping experience.
Patient Portal
Considering the changing needs of patients, a healthcare organisation wanted a patient portal that would allow patients to have online consultations with a doctor. Our web developers went above and beyond to create a patient portal that would meet the needs of the client and patients.
Construction Firm
Gottlich Concepts partnered with a construction firm that needed an online portal to better manage its employees. A competent and highly experienced project manager handled the requirements of the client and a user-friendly, responsive and secure online portal was designed.
Digital Development
Gartner has recognized Gottlich for its ideating use cases ability, IT process or design business, perfect customer experience, curating data, deploying solutions, training and building models, and adaption approach talent mix to successfully incorporate the advanced AI solutions.
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