Voice & Language Processing
Gottlich enables natural language processing with meaningful communication
Through our language processing solutions and AI-driven voice, including data analytics tools, we help firms interpret human behavior and language. Our team of natural language processing delivers next-generation digital experiences which are relevant contextually, refreshingly human, and highly interactive.
Streamline Processes
Monitor customer feedback on the go, free your resources from repetitive tasks, and remain on top of emerging trends.
Large-Scale Analysis
process huge amounts of data in just seconds or minutes, which conventionally takes days or weeks of manual analysis.
Improve Customer Satisfaction
automatically analyze and sort customer service tickets by topic, intent, urgency, sentiment, and route them directly to the relevant department.
Actionable Insights
Ability to process unstructured text for data-driven, real-world, immediately actionable insights.
OUR OFFERINGS
Sentiment Analysis
We employ opinion mining techniques and sentiment analysis to actively formulate the strategies of business. We exceed the expectations of customers, build marketing campaigns, generate leads, and open new growth avenues.
Entity Extraction
Firms generate huge unstructured data stacks. Through recognition of entity, we enable the firms to automate analysis of free-form text and extract useful content from different data sources. This helps in improving customer support and decision-making and cost-effectively personalizes fast search algorithms.
Intent Classification
By reviewing and analyzing customer conversations, the experts in Gottlich train the model to classify text input and compute the sentence vectors into different data sets. This automates the understanding process for linguistic nuances and assists in identifying user intent, objectives, and undertone. This also results in improved business processes, intelligent chatbots, and empathetic customer experience.
Speech Recognition
Our solutions for automatic speech recognition are based on combined language models and adaptable voice models, ensuring cost efficiency and accuracy.
Text Categorization
Our offering includes text categorization that helps to structure the critical data of business and separate it for better organization and searchability. This also helps to minimize errors, saves time, extracts the most value from information available, and scales real-time insights.
Featured Case Studies
True partnerships produce transformational results
Electronic Equipment Sellers
Gottlich Concepts partnered with an electronics company that wanted to increase the sales of its products. The website of the company was redesigned, focusing on user-friendliness, response time, and visual outlook. The new website managed to capture the interest of buyers and the sales of the company sky-rocketed.
Content Management Platform
A content marketing firm reached out for the development of a content management platform that they could use to manage their in-house content team. Considering the details of the client, an advanced yet easy-to-use content management platform was designed that could help improve the productivity of the company.
Web-Based Shopping App
Gottlich Concepts developed a web-based shopping app for a clothing company. The project started with a thorough analysis of the client’s requirements, including their target audience, the types of products they offered, and their overall vision for the app. Based on this information, Gottlich Concepts created a responsive app that improved the customers’ shopping experience.
Patient Portal
Considering the changing needs of patients, a healthcare organisation wanted a patient portal that would allow patients to have online consultations with a doctor. Our web developers went above and beyond to create a patient portal that would meet the needs of the client and patients.
Construction Firm
Gottlich Concepts partnered with a construction firm that needed an online portal to better manage its employees. A competent and highly experienced project manager handled the requirements of the client and a user-friendly, responsive and secure online portal was designed.
Digital Development
Gartner has recognized Gottlich for its ideating use cases ability, IT process or design business, perfect customer experience, curating data, deploying solutions, training and building models, and adaption approach talent mix to successfully incorporate the advanced AI solutions.
Ready to Get Started?
